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 "We love Offerpal Media! They have a very cool product to monetize our apps and we are pleasantly surprised with how much money we are making from them!" - Jason Holloway, Apps-O-Rama "The Offerpal Media advertising platform has led to significant revenue growth for our application. It's also taken a major burden off my shoulders. I hardly have to do a thing! You have such a great product, your team is awesome, and I am amazed at how little work we have to do to make money with Offerpal." - Bryan Freeman, HitGrab Inc. |
Customer Service FAQQ: Who is Offerpal Media?A: Offerpal Media is an advertising network that allows consumers to earn virtual currency for taking part in targeted ad offers on social web sites, applications and online games.Q: How does it work?A: When you complete an offer on any of our partner sites or applications, you are awarded the virtual currency used within that property to purchase virtual products or digital goods. We work with the publisher to make sure the currency is credited to your account.Q: How long does it usually take to receive my virtual currency?A: It could take a matter of minutes, hours or days to receive your virtual currency, depending on the specific advertiser and the specific offer. We tell you when you can expect to receive the virtual currency for each offer on the main offers page.Q: What do I do if I'm missing my virtual currency?A: First, check the offer on our main offers page to see how long it typically takes to receive the virtual currency. If more than that amount of time has passed, please go back to the web site or application on which you completed the offer, visit the main offers page, and click on the green "Missing Points?" button in the upper right corner above the offers. Complete the form on the subsequent page and we'll get back to you, typically within 24 hours.Q: I filled out the "Missing Points" form but still have questions or issues. Who do I contact?A: If you completed the form on the "Missing Points" page and still have questions or have not heard back from us within 24 hours, you may reach us at customersupport@offerpal.com.Q: Do you sell my information to advertisers?A: Absolutely not! We hate spam as much as you do, and value the privacy of the users who visit our web site. You can read our entire privacy policy here: http://offerpalmedia.com/privacy-policy.php.Please note that once you click on an offer and visit an advertiser's web site, you are leaving Offerpal Media and any information you submit is being delivered to the advertiser, not to Offerpal Media, so our privacy policy no longer applies.
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